Investigations

When the question is bigger than a phone

You suspect something. A partner, a business associate, a family member. Putting software on another adult's phone without their knowledge is a criminal offence in every Australian state, and anything it finds cannot be used. There is a better way, and it is the one we actually do for a living.

The lawful path

What a licensed investigator can do that software cannot

Confirm or clear it

Most people who call us want the truth more than they want a result. Surveillance, background checks and factual investigation answer the question either way, and a "no" is worth as much as a "yes".

Evidence that holds up

Photographs, time-stamped reports and sworn statements from a licensed investigator are admissible in family, civil and employment matters. A screenshot from covert phone software is not, and it exposes you to prosecution.

Discretion

Everything you tell us stays between you and the investigator handling it. Callbacks from a private number, no letters, no sign on the door.

Advice about what not to do

Before you do anything, ring us. Ten minutes on the phone has saved more than one client from a mistake that would have cost them the case and a lot more.

A licensed private investigator works at a laptop in a dim office overlooking Sydney at night

Where Phone Tracker fits

Sometimes the software is the answer, sometimes it is not

Phone Tracker is the right tool when you are entitled to monitor the device: your child under 18, a company phone with a notified policy, or an adult who has genuinely agreed. Some couples and carers set it up openly, and it works well for them.

It is the wrong tool for finding out what an adult is doing without their knowledge. We will not sell it for that, and we would rather lose the sale than see you charged. What we will do is put you on the phone with an investigator who has answered this exact question hundreds of times.

Feeling unsafe? If you are in danger, call 000. For support with family violence, 1800RESPECT is available 24 hours on 1800 737 732.

Confidential, 24 hours: 1300 776 873

Talk to a licensed private investigator about what you suspect and what can be done lawfully. No obligation, no judgement.

Request a discreet callback